Frequent questions

It is a market place dedicated to independent brands operating in the world of fashion and accessories, design, home accessories and graphic arts

Hamodo.it users can pay for their orders by choosing from the following payment methods:

Credit card
Prepaid card

Poste Pay
PayPal

On Hamodo.it, every purchase is made with maximum security thanks to the use of secure servers and the adoption of the most advanced encryption systems (SSL).
We only use secure connections, as evidenced by the “https” prefix and the padlock symbol that appear in your browser's address bar.

By logging into your account, the user can recall all the details of current and past orders.

Upon receipt of the shipment by the courier in charge, the user will receive an email with the shipment number that can be used to trace the route.

On Hamodo.it, standard delivery takes 2-4 business days from ordering. For deliveries to remote locations, shipping times are 1-2 days longer. Within Europe, delivery times are between one week and a maximum of 10 days.

The user has 14 days from when he received the goods to decide to return them. For the terms and conditions for the return, the user is requested to consult the appropriate section RETURNS AND REFUNDS.

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