TERMS & CONDITIONS

The sale occurs fiscally between the Customer and the company MIA through the hamodo.it platform, which allows companies in the circuit to sell online. The purchase contract and supporting services (shipping, returns, payments) are managed by the company MIA and its partners (Shopify for payments and DHL, BRT, and Poste Italiane for shipments). The responsibility for the products remains with the manufacturer as indicated in the "Product conformity guarantee" section.

All orders are subject to acceptance by the hamodo.it team, which reserves the right, at its sole discretion, to not process orders that are incomplete or incorrect, in the event of unavailability of the requested products, or if the Customer cannot be classified as a consumer or does not provide sufficient guarantees of solvency.

If a product is unavailable, the hamodo.it team will contact the customer to propose a replacement product. If the customer does not accept, a refund will be issued for the unfulfilled item.

If the Customer intends to receive an invoice, they must send an email to info@hamodo.it indicating: Company Name / Tax Code / VAT Number / PEC (Certified Email) or Unique Code, or specify it in the notes when placing the order. The company MIA will issue the invoice, which will be forwarded electronically, as required by law for Italian or foreign customers. A copy of the electronically sent invoice will be emailed.

All prices indicated on the platform are expressed in Euros (€) and are to be considered inclusive of VAT. Shipping costs are excluded and are explicitly indicated before purchase. These are also considered inclusive of VAT.

The company MIA reserves the right to modify the prices reported on the Site at any time according to the requests and needs of the manufacturers themselves.

For the payment of products and related shipping costs, you can use Credit Cards (Visa, Mastercard), Rechargeable Cards Postepay and through PayPal, Satispay and Klarna. The entire payment process is securely managed by our partner provider Shopify, with which our platform is integrated.

The company MIA does not have access to the Customer's credit card data. Only the payment service provider will have access to this data. If the provider refuses the payment, the order will be automatically canceled, and the customer will be notified via email.